We work with local third-party drivers to deliver your order to your front door. We'll send you an email when your order is picked up, letting you know the driver is on their way.
If you still don't have your order after your delivery window has passed, select the Contact us button.
If you don't have your order after your 1-hour delivery window has passed, contact customer care using the Contact us button.
Shipping and Carrier Delays
New estimated delivery dates are displayed in the order tracker. If your tracking information hasn't updated for 2 business days or it's 2 business days after your estimated delivery date, select the Contact us button.
Carriers can be impacted by different events in certain areas. Check for known shipping delays in your area using the links below.
FedEx service alerts
USPS service alerts
UPS service alerts
For any other concerns about pickup, delivery, and shipping delays, contact customer care using the Contact us button.